Who are Account Managers?

Account Managers are professionals who are self-motivated, enthusiastic, and flexible who have a strong desire to make a difference. Most often Account Managers are future leaders in a company. They might also be employees facing career transitions or recent retirees who are hoping to put their experience and knowledge to work benefiting the community.

What do Account Managers do?

Account Managers receive training that develops organizational, public speaking, and technical skills that they will use to:

• Present United Way to businesses and groups of employees.
• Analyze past performance of assigned campaign accounts.
• Design, implement, and manage employee campaigns.
• Set financial and non-financial goals and monitor progress.
• Motivate Employee Campaign Coordinators to plan and complete their campaigns.
• Develop and execute customer service plans.
• Generate new revenue streams and business opportunities for United Way.
• Network in the business community.